How to Order
Orders can be placed online or by emailing orders@cellmosaic.com. International orders can also be placed online or via email. Please note that a $25 documentation fee applies to all international orders.
We accept both credit cards* and purchase orders (PO).
If you are a new customer and would like to place an order using a purchase order (PO), please email the following information to orders@cellmosaic.com.
1. Your shipping address, billing address, and three trade references in the United States (include name, address, and phone number of teach reference) on your organization's letterhead.
2. W9 form if you are a US company. or your Tax ID or value added tax identification (VAT) number if you are an international company.
General information for ordering products.
General information for ordering custom research bioconjugates.
General Information for International Order
Mailing & Shipping address:
CellMosaic, Inc.
10-A Roessler Road
Woburn, MA 01801
Phone: 781-463-0002
Fax: 781-998-4694
For general inquiries, please email us at info@cellmosaic.com
Hours: 8:30 AM - 5:00 PM (EST).
Orders placed after 2:00 pm will be processed next day.
We are closed on the following national holidays:
- New Year's Day
- Martin Luther King Jr. Day
- President's Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Day after Thanksgiving
- Christmas Day
*Credit Card Payment Policy
- Online Product Orders: No credit card transaction fee applies to orders placed directly through our website.
- Email or Phone Orders (Prepaid, Before Shipment):
- If the total order amount is under $5,000, no credit card transaction fee will be charged.
- If the total order amount is $5,000 or more, a 3% credit card transaction fee will apply.
- Purchase Orders (Net 30 Terms): A 3% credit card transaction fee will apply to orders paid by credit card under Net 30 terms.